Contact
Talk to us
We answer every email personally, usually within one business day. Pick the channel that fits your question and we will get back to you fast.
Support
Account, billing, or product questions
Best for issues with audits, monitoring, billing, or anything not working as expected.
[email protected]Reply within 1 business day
Partnerships
Agencies, integrations, press
Co-marketing, podcast bookings, integration ideas, white-label OEM, and reseller inquiries.
[email protected]Reply within 2 business days
Security
Vulnerability disclosure
Found a security issue? Please review the Security page for our responsible disclosure policy first.
[email protected]Acknowledgement within 24 hours
Faster ticket
What to include in a support email
- Your account email
- The audit ID or page URL where the issue happened
- A screenshot or short screen recording, if possible
- Your browser and operating system
Status
Is it just me?
If something is broken or slow, check the status page or the changelog for known incidents before opening a ticket.
Common questions
Before you email
- How fast do you reply?
- Most emails get a personal answer within one business day. Security disclosures are acknowledged within 24 hours.
- Do you have a phone number or live chat?
- Not yet - we keep support fully async over email so we can give thoughtful answers instead of rushing through tickets.
- Can I book a demo before signing up?
- The free plan covers a real audit and 5 monitored links - it is the best demo. If you still want a walkthrough, email [email protected].
- Where do I report a bug?
- Email [email protected] with the details listed in the support card. We triage every report within a day.